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Along with the advancement of technology and its application in physical assets, more and more performance of companies in Indonesia is dependent on the reliability of their physical assets. The performance of physical assets affects the business in terms of operational costs, product quality, safety operation and compliance with environmental standards. As results, many companies are jumping on to the bandwagon to adopt reliability-based management techniques in their drive to search for an answer to improve reliability. One of the techniques that is gaining popularity in maintenance organizations in Indonesia is RCM. Sadly, many organizations that were hastily implementing RCM found that the program did not deliver the expected benefit. Or even worse: some programs were cancelled in the midst of implementation due to their difficulties. Most often, this happened because the organizations did not fully understand their needs and priority areas, or they were not ready, or they had improper understanding of what RCM is.

Abstract – Along with the advancement of technology and its application in physical assets, more and more performance of companies in Indonesia is dependent on the reliability of their physical assets. The performance of physical assets affects the business in terms of operational costs, product quality, safety operation and compliance with environmental standards. As results, many companies are jumping on to the bandwagon to adopt reliability-based management techniques in their drive to search for an answer to improve reliability. One of the techniques that is gaining popularity in maintenance organizations in Indonesia is RCM. Sadly, many organizations that were hastily implementing RCM found that the program did not deliver the expected benefit. Or even worse: some programs were cancelled in the midst of implementation due to their difficulties. Most often, this happened because the organizations did not fully understand their needs and priority areas, or they were not ready, or they had improper understanding of what RCM is.
This paper tries to examine this issue by re-visiting three important factors for successful RCM implementation program. These factors are (1) organization’s understanding of its needs and its readiness for RCM, (2) understanding of what RCM is and is not, and (3) implementation approach and its critical success factors

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